Glen Waverley VIC 3150
Pascoe Vale VIC 3044
Geelong VIC 3220
Hawthorn VIC 3122
Richmond VIC 3121
Mulgrave VIC 3170
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Your opinion is important to us!
Melbourne Pain Group invites and encourages feedback from patients, carers, visitors, referring doctors and any other stakeholders to ensure continuous improvement of service to patients and referrers.
All complimentary feedback received will be acknowledged by Management.
All complaint received will be handled by the Practice Manager in the first instance, and then to the Director for an appropriate follow up if so required. Management will ensure that all complaints reach a satisfactory conclusion. Management will ensure that the incident is dealt with under the Critical Event Analysis agenda item of the next staff or board meeting if this is appropriate.
Feedback forms for patients, carers, visitors, referring doctors and any other stakeholders are available below. Feedback forms relating to interventional imaging procedures performed by Dr Peter Courtney are included.